If Safari refuses to quit, force-quit the app (Control-click the Safari icon and choose Force Quit). If you're in Safari (or another web browser) and get a warning about malicious software, virus, or problems detected, quit Safari by choosing Safari > Quit. What to do when a website says you have malicious software on Mac? If you are browsing a website and it claims to have detected malicious software, malware, or a virus (or simply states it has "detected problems" with your Mac), then follow these steps: If you enter your credit card details they are passed on to scammers who try to get money from your account. Over time it will pretend to scan your Mac, pretend to find problems, and try to get you to enter your credit-card details to fix the problems. It then convinces you to download the program to check for the malware, and enter your Apple ID and password to install the program: this program itself is the malware. The way this scam works is that a hacker takes over a legitimate website, and this directs you to a a fake website that pretends to scan your Mac and find malicious software. BE Paranoid! MicroSoft is not calling you!. Always check a phone number before calling by doing a search for Scam & that number or link. Do not follow any links to "Repair your Mac". Clean my Mac, MacKeeper, MacDefender, MacProtector, MacSecurity, Genio are ones to stay away from. Do not go back to the infected site.Īvoid installing any thing that purports to "Fix your Mac". Next restart it and hold down the shift key. To rectify this issue if it has you locked up, first force quit the app, (option-command escape). Looks like most anti-virus software will not handle the Adware, Malware or plishing sites, (.
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